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Olivia Pansera, Freelance Translator of Freelance Translator


? Master in Business Administration, Minor in Marketing, University of New Hampshire, Durham, NH.,USA, 5/1982.
? B.A.. in Economics, University of Panama, Dec. 1974.
? Licensed/Registered with the National Association of Securities Dealers, branch of the Securities and Exchange Commission, N.H., USA, Apr. 1992.
? Licensed/Registered to negotiate fixed and variable investments and Insurance   products, states of N.H., R.I., Ma., Ct., Me. & Vt., 1989.              
? Licensed/Registered with the Massachusetts Board of Real Estate, Ma. USA, 1985.
? Translator Certification:  Ministry of Education, Republic of Panama.


? Spanish, French and English

? Skills:  Translator, very good writing skills, Marketing strategy planning, Sales techniques, Telemarketing, Sales Training, Customer Relations, Creation and negotiation of contracts, Organization and Implementation of projects, Budget administration, Inventories, Procurement, Logistics, Communication and teamwork skills, knowledge of Human Psychology, Adaptable, Creative, Versatile, Energetic, Motivator, Positive, Manage by example, Hands on Solutions, Hands-on  leadership skills, computer literate (Word, Excel, internet) and a wealth of experiences from a  multicultural point of view.  I have traveled extensively which allows the understanding of a variety of cultures.


? Translations for banks, investment companies, insurance companies, legal documents, private parties, etc. (1994-present)
? Organized, managed and implemented a successful pilot project  to introduce the concept of credit card  payments in the Public Transportation system in Haverhill, Ma. (Project financed by the U.S. Government.
? Organized and managed an Insurance Division with a team of 12-15 agents, obtaining 5th. place two consecutive years of a total of 200 divisions, Keith Wood Agency, TX, USA, 1990-1992.
? Obtained the best Budget evaluation of all offices in Central America and the Caribbean countries for 1997, Inter American Development Bank, Panama, 1997.
? Assisted in the creation and management of more than 100 projects for rural development and small businesses, financed by the World Bank and the Agency for International Development, Panama National Bank, 1977-1979.


? Freelance Translator, Since 1990. Marketing, Financial documents, Insurance policies/forms, web sites, accounting, investment material, human resources, and more.
? General Manager, 9/1998-8/1999; Privivienda, S.A. Responsible for the Bank¨s daily operations, market mortgage and business loans, savings accounts, monitor daily activities, oversee all departments, hire and evaluate employees, monthly reporting to the Board, and more.
? President/Manager, Professional Financial Advisors, Inc., 4/1998-9/1998 - Panama City;  Provide Consulting Services to small businesses in the areas of planning, finances, operations, marketing, sales, personnel training in customer service, productivity studies, reengineering of systems, company start-up processes,  financial advise, capital needs analysis, etc.
? Administrative Officer, Inter American Development Bank (IADB), Dec. 1996-Apr.1998; In charge of all personnel, facility administration and operational functions of the office in Panama, which included supervision/evaluation/training of all administrative personnel, in charge of procurement and logistics of events, of vehicles and custodian of assets, preparation/administration of the budget, administrative support to professionals, consultants, and staff from Washington, payroll administration, gathering of statistical data, support in negotiating and hiring of consultants, administration of all contracts, .
? Branch Manager, Consumers Mortgage, Inc., Portsmouth, N.H., USA (Aug. 1985-June 1989); Responsible for investment of funds, for hiring, training, and evaluating mortgage brokers, supervision of loan processors, secretaries, negotiations and relations with clients, lawyers, contract administration, budget preparation and administration, administration of office facilities, contracting suppliers, maintaining relations with real estate brokers, property inspectors, lawyers, etc., responsible for marketing activities, telemarketing and others.
? Project Manager, the Merrimack Valley Regional Transit Authority, Bradford, Ma., USA (Jan. 1983-Aug. 1985);  Complete responsibility for the organization, implementation, administration and final evaluation of the project, organization of marketing and advertising, of public relations, monitoring software performance,  hiring of personnel, office facility administration, etc.  This pilot project was ^one of a kind ̄ funded by the US Government (UMTA), to automate and introduce the concept of credit card payments in the bus transportation system.  Project was successful with 3,800 passengers using the system.  This concept has served as a model in  many US and European cities.


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